Open a new ticket
Send us your question or problem about library services and support. Our team replies within 24 hours.
Select a service to get started
Open a ticket, follow it up and find answers fast. Our team responds within 24 hours.
Send us your question or problem about library services and support. Our team replies within 24 hours.
Follow your existing requests and see where they stand, without having to ask again.
Quick answers on borrowing and renewals, opening hours, the library catalogue and library rules.
YouThe database keeps asking me to sign in, even though my library account is active.
Library teamYour account is active. Use the library proxy link and sign in with your student ID. We'll send the steps.
Sample ticket
Help with Wi-Fi setup, e-books, e-journals, databases and off-campus access from our Technical Support team.
Help with research and finding resources, plus 24-hour service at the Prempeh II Library during exam weeks.
Find quick answers to common questions about library services and support.