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Our services

Open a ticket, follow it up and find answers fast. Our team responds within 24 hours.

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Send us your question or problem about library services and support. Our team replies within 24 hours.

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Follow your existing requests and see where they stand, without having to ask again.

Knowledge base and FAQs

Quick answers on borrowing and renewals, opening hours, the library catalogue and library rules.

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IT support and e-resources

Help with Wi-Fi setup, e-books, e-journals, databases and off-campus access from our Technical Support team.

Research & Student Support

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Help with research and finding resources, plus 24-hour service at the Prempeh II Library during exam weeks.

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Frequently Asked Questions

Find quick answers to common questions about library services and support.